University of ArizonaNorton School of Family and Consumer Sciences

Untangling Team Dynamics

In a way, much of what we know today, in 2012, about virtual collaboration in diverse teams can be traced back to the common cold circa 1991, with the line between those two points being Anita Bhappu. Bhappu is now the PetSmart Endowed Professor of Retailing & Consumer Sciences at the University of Arizona Norton School of Family & Consumer Sciences, but it was her experience as a chemical engineer at consumer products giant Procter & Gamble that lay the foundation for her academic career.

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