University of ArizonaNorton School of Family and Consumer Sciences

RCSC Faculty Areas of Expertise

Consumer adoption of technology

Service delivery

Effectiveness of work teams

Organizational diversity

Store patronage

Multichannel retailing

Nonstore retailing (e.g., online, catalog, etc.)

Technology adoption

Human resource management

Operations resource management

Leadership and ethical issues

Consumer social responsibility 

Sustainable consumption

Corporate reputation management


Referral management

Financial analysis and decision-making


International business


Product design

Retail design

Store planning

Visual merchandising

Consumer decision-making

services retailing,

retailing technology and diverse cultures

Financial coping behaviors

Financial stress and well-being

Family environment and financial well-being

Positive youth development

Financial literacy among lower income youth and families

Personal Finance


Corporate Finance

General Business



Consumer financial decisions

Economics of retail financial services markets

Financial and economic education

Tel: Main Office 520.621.1075 Norton School Student Services 520.621.1295
Mailing Address: 650 N. Park Ave Tucson, Arizona 85721-0078 (Map to McClelland Park)
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