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Frequently Asked Questions

  • How do I sign up for UAlert notifications for the Greater Phoenix area?
  • How do I stop Outlook from making a Teams link for every meeting?
  • Can I set Zoom phone hours?
  • How do I set up Zoom on my phone?
  • Who do I give my P-Card transaction paperwork?
  • Where can I find the MCCE roster?
  • Are Tuesday Extension Notes (TEN) available online?
  • Is Zoom voicemail separate from standard voicemail?
  • Where can I find answers about Zoom phone?
  • What do I need to do after changing my NetID password?
  • What items need to be included on all documents?
  • Is there a policy on face masks? What is the policy on face masks?
  • How can I work remotely when I don't have internet at home?
  • How can the University help me cope during the COVID-19 (coronavirus) pandemic?
  • What IT resources are available to help me work remotely?
  • UAWiFi
  • What is our mission?
  • Is letterhead available?
  • How can I request someone be given access to my UAVitae?
  • Can I install VPN on my home computer? How?
  • What are the email signature guidelines?
  • What is our building number?
  • What is our department number?
  • Where do I go to get information on bereavement leave, jury duty, and other forms of approved leave?
  • How many sick days do I get?
  • How many vacation days do I get?
  • How do I install Box Drive on my home computer?
  • How do I request a change to the Extension web site?
  • When should I use FMLA?
  • When can I use FMLA Leave?
  • When I rent a vehicle, should I get the insurance coverage?
  • What do I do when I can't remember my NetID password?
  • Where can I download the current AAP forms?  
  • Are Tuesday Morning Notes (TMN) online?
  • How do I check out the video camera or webcam?
  • Can I get free anti-virus software?
  • What marketing resources are available?
  • Who can enter AAP data?
  • Where can I find a list of UA contracted vendors?
  • Where do I order office supplies?
  • Where can I get more information on Americorps?
  • How do I get a copier and postage meter codes?
  • What training is available?
  • What holidays are we closed?
  • What do I need to do after getting a new phone?
  • What do I do if my NetID gets locked?
  • What discounts are available to University employees?
  • If I have a large print job who can I use?
  • How much does it cost to use the copier?
  • How long do I have to submit an expense report or travel reimbursement?
  • How do I set up my new phone for NetID+?
  • Can I have multiple people on a call without setting up a conference call? How?
  • How do I set up a conference call or web meeting?
  • How do I reset a forgotton voicemail PIN?
  • How do I arrange a sign language interpreter for a meeting/class?
  • How do I set up email on my phone?
  • How can I check my voicemail away from the office?

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